City of Batesville Arkansas "Official" Water Utilities On-Line payments
!!! IMPORTANT NOTICE !!!
Lead water Line information https://health.arkansas.gov/Eng/NUSL.pdf
PLEASE SET UP AUTO PAY AFTER THE 2ND OF THE MONTH. AUTO PAY DOES NOT ALWAYS LOAD NEW BILLING UNTIL AFTER THE 2ND OF THE MONTH.
2023 CCR Batesville Water Quality Report "Copies Available Upon Request"
https://www.ark.org/health/eng/ccr/250.pdf
2023 CCR Pfeiffer Water Quality Report "Copies Available Upon Request"
https://www.ark.org/health/eng/ccr/251.pdf
NO service charge to the customer using this method of payment.
Please continue to practice Social Distance and Wash Hands and face often.
Important Information
- To set up an existing account, you must know and enter your last payment amount.
- If it is your first billing, enter -0- as your payment amount.
- If you set up auto pay using your Credit or Debit card, Admin can not delete it off or cancel it from your "customer" profile setup. You must delete your card before you discontinue your online account.
* Utility Billing
*To prevent Late notification, payments can be made up to
(2 days) before
the 20th deadline.
*To prevent a Disconnected account, please pay: Online or by Kiosk or by phone# 866-282-1250(2 days)
before the first Monday of the month.
* If found on the list to be Disconnected an additional List Fee Charge of $20 is added that morning.
* If Disconnected: Customer must come to office drive through or call the office to make online payment, or go to our 24/7 Drive through Kiosk, or by phone # 866-282-1250 to make a payment,
* If Disconnected: payment during regular work hours of 8:am to 4:30:pm, the customer must come in or call our main office 870-698-2415 to schedule a reconnection. Paid receipt must be shown to reflect; past due
bill and reconnection charges.
* If Disconnected and payment is made on or after 5:pm, customer must call our after hours number; 870-698-2444 to schedule a reconnection. Customer must show a paid receipt to reflect; past due bill plus $40 cutoff and additional $50 after hours charge to total $90 plus pastdue bill to reconnect.
*We will no longer reconnect after 6:PM on weekdays, over the Weekend.
Customer must keep a copy of Online or Kiosk receipt to show service man when he gets there. Customer must be on location or reconnection will be delayed to next working day, and also charged the after hour call out fee.
Available services
Welcome to our online payments website. !!ALERT!!
PAST-DUE BALANCE (DUE Immediately):
Disconnection will start the next morning after the First Monday of each month.
Per Ordinance 2014-07-01
You can also use our Telephone payment:
866-282-1250
Thank you,
Office Manager